A Supply Chain with multiple international origins
and complex USA domestic distribution channels

The manufacturer had been working with some of the largest shipping companies in the world to handle their large air and ocean volumes. When their shipping vendors’ annual reviews were analyzed, one thing was evident; their employees were spending too much time chasing down updates and shipment information from each vendor. The cost in time and expense of managing their logistics partners was simply too high.

Using Flex-Ship methodology, Stevens determined that at several critical points in their supply chain, goods were unnecessarily changing hands, causing delays in shipping and difficulty in receiving shipment status and updates. This left the client to manage each vendor and shipment individually.

Our Solution:

Steven Flex-Ship streamlined their shipment management process,
eliminating their staff‘s wasted time.

1. We captured all their vendor information including PO#’s, Sales Orders and changes
    in shipment forecasts, making all information available online using Stevens’ Customer     Tools system.

2. Our system generated and automatically emailed the client a Daily Shipping Report
    at 9:00 am and 3:00 pm, providing complete up-to-date shipment visibility for all of their
    air, ocean, brokerage and domestic shipments.

3. We developed a comprehensive shipping solution that seamlessly bundles all
    shipping services: air and ocean import/export services, warehousing and distribution,     resulting in reduced freight costs.

4. Stevens became their single source logistics provider, offering the client a centralized
    customer service team that handled all the shipping details, from any origin or to any     destination.

Our Flex-Ship approach created a comprehensive solution that eliminated the need for employees to track down information. Streamlining their shipping practices delivered improved service AND reduced freight costs.